Cuci1 Malaysia Platform Terms and Conditions of Use

In this Terms and Conditions document, the following terms carry the meanings defined below unless the context requires otherwise:

• "Platform" refers to the cuci1 website accessible at cuci1.app and all official cuci1 mobile applications for Android and iOS.
• "Member" or "You" refers to any individual who has registered an account on the cuci1 platform.
• "cuci1" or "We" refers to the company that owns and operates the cuci1 platform.
• "Service" covers all games, financial transactions, support services, promotions, and other features provided through the platform.
• "Game Funds" refers to the financial balance in a member's account that can be used for gameplay.
• "Bonus" refers to any free credits, bonus cash, or other benefits granted by cuci1 to members as part of a promotion.

To register and use the cuci1 platform, you must fully meet the following eligibility criteria. cuci1 reserves the right to request proof of eligibility at any time and to close accounts that fail to meet these requirements.

• You must be at least 18 years old on the date of registration and throughout the period of platform use.
• You must be an individual acting on your own behalf, not as an agent or representative of any third party.
• You must not be on the voluntary self-exclusion list of any recognised gambling platform.
• Use of the cuci1 platform must comply with the laws and regulations applicable in your region.
• You must use your own legitimate funds, not proceeds from any illegal activity.

Each member is only permitted to hold one active account on the cuci1 platform. Holding multiple accounts under the same individual is a serious breach of these terms and will result in the termination of all associated accounts and forfeiture of all balances and bonuses without any compensation.

During registration, you are required to provide accurate, truthful, and up-to-date information. Mandatory details include your full name as shown on your official identification document, date of birth, active email address, and mobile number. cuci1 reserves the right to request additional documents at any time for identity verification purposes.

• Your account password must be at least eight characters long, combining uppercase letters, lowercase letters, and numbers.
• You are solely responsible for maintaining the confidentiality of your password and must not share your login credentials with anyone.
• All activity occurring under your account is your sole responsibility unless you promptly report unauthorised access to cuci1.
• Cuci1 will never contact you to request your password through any channel, including email, SMS, or live chat.

Cuci1 supports a wide range of deposit and withdrawal methods popular in Malaysia, including FPX, internet banking transfers, and digital wallets. All financial transactions are processed through channels protected with high-level encryption to ensure the security of your funds.

The terms related to deposits and withdrawals are as follows:

• The withdrawal method you use must be the same as or related to your original deposit method, for security control and anti-money laundering purposes.
• Before the first withdrawal is processed, members are required to complete the KYC verification process by uploading a valid identification document.
• Cuci1 reserves the right to request proof of ownership of a bank account or digital wallet if there is any doubt regarding the accuracy of the information provided.
• Any attempt to withdraw funds obtained through fraudulent activity or system exploitation will be blocked and reported to the relevant authorities.
• Minimum and maximum limits for deposits and withdrawals are subject to the selected payment method and the member's account level.

Cuci1 offers a variety of bonuses and promotions for new and existing members. All promotions are subject to wagering requirements, which are clearly stated on the respective promotions page. It is the member's responsibility to understand these terms before accepting any bonus.

• Welcome Bonus: Awarded to new members after a successful first deposit. Subject to specified wagering requirements before withdrawal is permitted.
• Weekly Cashback: Calculated based on net losses within the weekly period and automatically credited on the designated day.
• Referral Bonus: Awarded when a friend you referred successfully registers and makes a qualifying first deposit.
• Bonuses are non-transferable and may only be used on the account that received them.
• Cuci1 reserves the right to void any bonus if there is evidence of abuse or exploitation of the promotional system.
• Bonuses obtained through illegitimate means will be forfeited along with any associated winnings.

All games available on the cuci1 platform — including slot machines, baccarat, roulette, blackjack, sic bo, and Sports Betting — are operated in accordance with international iGaming industry standards. The Random Number Generator (RNG) used in slot games has been certified by independent testing bodies, ensuring every outcome is truly random and fair.

• Settled game results are final and cannot be disputed unless there is clear evidence of a confirmed technical failure.
• In the event of a confirmed technical failure during a game session, cuci1 reserves the right to void the affected round and return the original wager to the member.
• Cuci1 is not liable for any losses resulting from internet connection disruptions on the member's end.
• All live casino tables are operated by trained dealers and fully recorded for verification purposes if required.

To protect the integrity of the platform and all members, the following actions are strictly prohibited and may result in account termination and legal action:

• Use of automated software, bots, scripts, or any tools designed to exploit the system or games.
• Colluding with other members to manipulate game outcomes or exploit the bonus system.
• Registering multiple accounts to obtain bonuses or circumvent established limits.
• Using funds derived from illegal sources or engaging in any form of money laundering through the platform.
• Threatening, insulting, or harassing cuci1 staff or other members through any platform communication channel.
• Attempting to disrupt the technical operations of the platform through any method such as cyberattacks, code injection, or exploitation of system vulnerabilities.

Cuci1 takes the protection of members' personal data seriously. All information collected during registration and use of the platform is processed in accordance with cuci1's Privacy Policy, which can be read at Privacy Policy page ours.

Your personal data is collected solely for the purposes of account management, identity verification, transaction processing, and service improvement. cuci1 will not sell or rent your personal data to third parties for marketing purposes. Data sharing only occurs with third parties directly involved in delivering platform services (such as payment providers) and is subject to strict confidentiality agreements.

To the extent permitted by law, cuci1 is not liable for any indirect, consequential, or special losses arising from use of the platform, including:

• Financial losses resulting from game outcomes that did not go in your favour — this is an inherent risk of gambling that you accept when using the platform.
• Service disruptions due to scheduled system maintenance announced in advance through cuci1's official channels.
• Losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.
• Changes to platform rules, policies, or operations made at cuci1's discretion as stated in these terms.

Members may request account closure at any time by contacting the cuci1 support team via live chat. Voluntary account closure requests will be processed within 24 hours, subject to the completion of any pending transactions.

Cuci1 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Detection or confirmation of fraud, money laundering, or other criminal activity.
• Failure to complete the KYC process within the specified period after a request has been made.
• Providing false or misleading information during registration or the verification process.
• Receipt of instructions from relevant authorities to close the account in question.

If an account is terminated due to a terms violation, cuci1 reserves the right to seize all remaining funds and bonuses in that account. For voluntary account closure without any violation, valid remaining funds will be returned to the member after the verification process is complete.

Cuci1 reserves the right to amend, update, or add to any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this platform, unless a different effective date is explicitly stated.

It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version. Continued use of the platform after any amendments constitutes acceptance of the revised terms. If you disagree with the changes made, please stop using the platform and contact us to close your account.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with the cuci1 platform, the services provided, or these Terms and Conditions shall first be resolved through good-faith negotiation. If resolution through negotiation cannot be reached, the dispute will be referred to binding arbitration in accordance with recognised international arbitration rules.

If any provision in these Terms and Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be deemed severable from the rest of the document and shall not affect the validity of the remaining provisions, which continue in full force and effect.